使用我的帐户上网... 管理你的账单，能源使用和更多!

我的账户 gives you the power to manage your 西班牙&E account online from your computer or mobile device securely – anywhere, anytime. You can even Start, Stop or Transfer your services - no waiting.

转到我的帐户

了解我们的移动应用程序

你需要的一切都在一个地方

快速付款

快速付款

安全方便 付款方式 -付款，设置 自动支付 或者报名参加 短信付款.

帐户快照

账户快照

Get key account and payment details at-a-glance from 仪表板.

能源使用

密切关注能源的使用

看到 什么时候和多少能量 你可以按月、按日或按小时使用.

消息灵通

消息灵通

Manage contact and notification preferences. 避免在账单上出现意外 能源警报.

更容易的服务请求

网上申请服务

启动、传输或停止 你的在线服务，并跟踪他们. 不需要打电话也不需要等待.

下载手机应用

下载手机应用

Everything on the website, you can do from  移动应用程序. 随时随地.

登录或注册图标

登录或注册 为 我的账户 现在. 它又快又容易!

切换到无纸化计费图标

切换到无纸化计费 with 我的账户 – clear the clutter and access your billing in为mation online.

了解我的帐户视频

让我们快速浏览一下可持续发展目标&E mobile app “使用 Tab” including how to view and track your energy use – it’s quick and easy!

让我们快速浏览一下可持续发展目标&E mobile app “计费 Tab” including how to pay your bill, set up 自动支付 and view your current and past billing statements. 

让我们快速浏览一下可持续发展目标&E mobile app “中断 Tab” including how to report a power outage and view planned and unplanned outages.

让我们快速浏览一下可持续发展目标&E mobile app “More Tab” including how to start, stop or transfer your service or schedule a free gas appliances check.

常见问题

登录  & 登记

去 dektinary.com/myaccount and enter your username and password to log in. 如果你是新手 我的账户, you can register to create your online profile.

We take the safety and security of your in为mation very seriously. 作为我们安全功能的一部分, we'll notify you when your 我的账户 profile is accessed with your login in为mation from a new or unrecognized device or web browser. 

  • If a device or browser is one you regularly use, it may take a few logins be为e our system recognizes you so you may receive a few notifications just to be sure.
  • If there is unusual activity in the future, we'll notify you of that as well.

我的账户 增强了安全特性, 更严格的密码要求, and two-factor verification on the website and mobile app. The mobile app also offers facial and fingerprint ID.

你需要以下资料:

  • Your name exactly as it appears on your monthly bill.

  • One of the following 为 the primary account holder:

    • Last 4 digits of Social Security Number or Federal Tax Identification Number

    • 存档的电子邮件地址

    • 存档的电话号码

账户 & 配置文件 

There are a couple of things you can do:

  • Confirm your contact in为mation to ensure it's up-to-date. If it is no longer correct, please update it. 点击 我的资料 从 账户 选项卡.
  • 查看通知首选项. 点击 通知设置 从 账户 选项卡更新您的首选项. 
  • 账户 and 计费 notifications are sent by email as default and may not be canceled.

我们让它变得简单.

  • New Customers: After you register, all accounts in your name will appear online when you log in.
  • New or 关闭d 账户s: Any time you have a new account or an account closes, 我们会自动更新您的个人资料. 
    关闭d accounts will be removed after 60 days. You no longer need to worry about adding or removing accounts from your profile manually, 我们为您做家务.

计费 & 支付

我的账户 提供几种支付账单的方法:

  • Make individual payments - selecting the amount and date
  • Set up 自动支付 to automatically pay your bill each month
  • Enroll in 短信付款 to payment by text message from your mobile device

If you'd like to pay using credit/debit card, go to our bill payment page to learn about 比尔矩阵.

You can access your billing and energy usage history in 我的账户.

  • 计费 History: You can view up to 25 months of bill history.
    • 单击 计费 & 付款历史 选项中的 计费 导航选项卡.
    • Select the down arrow  at the end of the row 为 声明日期 你想要访问.
    • 在展开的视图中单击 查看您的详细账单PDF. 您也可以下载和打印.
  • 使用 History: You can view up to 13 months of bill history.
    • 单击 使用  导航选项卡.
    • 使用 Meter selector on the right  to switch between electric and gas meters.
    • 在该图上，单击 使用 按天、小时等查看使用情况的按钮.

We offer a variety of pricing plans 为 residential and business customers.
To get more in为mation about pricing plans, check out these resources:

To find out what plans you're eligible 为 and enroll, go to 我的账户.